Hidden Beach Festival Online Course: Box Office Ticketing & Front of House

Start Date: March 2026
Registration Opens: March 1, 2026
Register Your Interest Now: [Click Here to Register Your Interest]

Course Overview

Gain essential skills for managing ticketing, customer service, and front-of-house operations with Hidden Beach Festival’s Online Course in Box Office Ticketing & Front of House. This fully online program is ideal for festival staff, volunteers, and event organizers who want to understand ticketing systems, attendee management, and customer experience—all from anywhere in the world.

Over 8 weeks, participants will explore:

Principles of box office operations and front-of-house management
Ticketing systems, online and in-person
Customer service and communication strategies
Queue management, entry protocols, and accessibility considerations
Case studies from festivals and live events

This course is designed to provide practical, transferable skills for managing audience flow and creating smooth, professional event experiences.

Course Format

Fully Online: Learn from anywhere
Weekly Modules: 45–60 minutes per lesson
Live Interactive Sessions: Q&A, scenario simulations, and peer feedback
Asynchronous Materials: Video tutorials, readings, quizzes, and exercises
Collaborative Projects: Design a box office and front-of-house plan for a virtual or real event
Discussion Forums: Share strategies and experiences with fellow participants

Sample Syllabus

Week 1–2: Introduction to Box Office & Front-of-House Operations
Week 3–4: Ticketing Systems & Technology Tools
Week 5–6: Customer Service & Accessibility Management
Week 7–8: Planning, Workflow, and Capstone Project

By the end of the course, participants will have a complete front-of-house and ticketing plan ready to implement at festivals, events, or performances.

Why Join This Course?

Learn from festival operations professionals
Gain practical knowledge of ticketing systems and attendee management
Build skills applicable to live events worldwide
Develop a portfolio-ready operational plan

Registration

Open Date: January 1, 2026
Early Interest: Register now to receive updates and priority notifications.